Welcome To Lasco Electronics and Computer Systems
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Frequently Asked Questions (FAQ)

Lasco Electronics and Computer Systems

We’re here to answer your questions and make your shopping experience seamless. Below are answers to some common questions:


Orders and Shipping

Q1: How do I place an order?
A: Simply browse our website, add items to your cart, and proceed to checkout. Complete the payment, and you’ll receive an order confirmation via email or WhatsApp.

Q2: What payment methods do you accept?
A: We accept bank transfers, credit/debit cards, and mobile payments. Payment details will be shared securely during checkout.

Q3: How long does shipping take?
A: Delivery typically takes 2-5 business days within Nigeria. For international orders, shipping times vary by location.

Q4: Do you offer same-day delivery?
A: Yes, same-day delivery is available within Lagos for select items. Contact us to confirm availability and delivery charges.


Returns and Refunds

Q5: Can I return an item if I change my mind?
A: Yes, you can return unused items in their original packaging within 7 days. Refer to our Return Policy for details.

Q6: How long does it take to process a refund?
A: Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Q7: What should I do if my item arrives damaged or defective?
A: Contact us within 48 hours of delivery with photos of the damaged item. We’ll arrange a replacement, repair, or refund.


Products and Warranty

Q8: Are your products genuine?
A: Absolutely! We only sell authentic and high-quality gadgets from trusted brands.

Q9: Do your products come with a warranty?
A: Yes, most of our products include manufacturer warranties. Warranty duration varies by item—check the product description for details.

Q10: Can I get help setting up my device?
A: Yes! We provide support for device setup and installation. Contact us for guidance or to schedule a technician if needed (fees may apply).


Customer Support

Q11: How can I reach your support team?
A: You can reach us via:

Q12: What are your customer support hours?
A: We’re available Monday to Saturday, 9 AM – 6 PM.


Other Questions

Q13: Do you offer discounts or promotions?
A: Yes, we frequently run promotions. Subscribe to our newsletter or follow us on social media to stay updated.

Q14: Can I request a product not listed on your website?
A: Yes, contact us with your request, and we’ll try our best to source it for you.


Still have questions? Contact us anytime! We’re happy to help.